Flexibility and creativity underpin the approach to service development.

No two projects are identical and the Arbora approach is to clearly understand the organisational context and uncover the needs of the operation and staff members involved. Whether responding to a comprehensive Invitation to Tender document or taking a quick telephone call the approach is to gather relevant input and background information and put forward one or more potential solutions. Ideally Arbora Partner firms are able to work with client organisation representatives to develop the initial service idea into a fully tailored solution with clear deliverables and service level agreements. For each project a Project Leader is appointed as the focal point for communications and management.

Information, advice and guidance on the complexities of major restructures

In many cases Arbora Partners are able to support Human Resource professionals in the organisation of major change and restructure projects, taking into account the local legal frameworks and applying proven, best practice processes.

This can often involve the provision of advice on internal and external communication, the training of key management personnel in the delivery of what is sometimes ‘bad news’ and the development of solutions that enable surviving staff to re-focus on the organisation’s objectives following major change.

Human Resource teams are often faced with massive projects with demanding objectives and tight timetables to make major change happen; and happen fast. The support of an experienced Arbora Partner expert can ease the pressure and provide valuable insights to the organisation of everything from initial planning, through complex logistics to the re-settling of the staff members following the event.

The management of service quality and the reporting of progress are also key aspects of the Arbora proposition and systems are in place to facilitate the coordination of projects across national and regional boundaries.