Situation
Shell Coordination Centre in Belgium had been established for more than 30 years. Many of the employees had worked there for over 15 years. In 2007 the centre was sadly closed and as a result 44 Shell employees were made redundant.

A number of outplacement providers put forward their proposals to the management team and local unions. The outcome was the appointment of two consultancies - Galilei from the Randstad Group and Pangloss International, the Belgian Arbora partner.

Approach
Pangloss International met with the individuals affected by the closure of the centre. In order to make sure that everyone had a full understanding of the services Pangloss could offer, a number of presentations were given in both French and Dutch. These ensured that any expectations, concerns and needs could be communicated appropriately and effectively. As a result of a successful awareness session, 24 candidates chose to use the outplacement services of Pangloss.

As their outplacement provider, Pangloss offered each individual an unlimited service of one to one sessions with their coach. These sessions were face-to-face meetings where the candidate and coach could cover any issues or tasks necessary to help support and guide the period of transition that the candidate was going through.

Results
As with any outplacement service, the outcomes are always different as individuals choose to embark on different career paths and life choices.

For example two candidates started their own businesses with the full support of Pangloss along the way.

“Thanks to Pangloss I have been able to almost immediately start my own business. They helped me with my business plan and even with my relationships with banks to help finance my project."

Equally, five individual’s found new jobs within just three months. These are just some of the positive outcomes of the career transition process and as testimonials demonstrated the positive views of users:

“I am so pleased with the collaboration with Pangloss. Availability and professionalism are the key words that describe my experience with my consultant. Besides, it is great to be able to benefit from the Pangloss network and to share new experiences with colleagues"

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